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IDM Support Portal

descriptionOverview descriptionNotifications descriptionPortal Services descriptionPersonal Profile Search descriptionSearch Payment Transactions

folder User Management

descriptionMC Agent Management
descriptionChange Password
descriptionUser Management Lite
descriptionUsers Management

folder Issuance

descriptionOverview
descriptionInstant Issuance
descriptionCentralized Issuance
descriptionSearch Customer
descriptionBatch Issuance Upload
descriptionBatch Issuance Detail Report

folder Operations

descriptionAML (Anti money laundering) Data Upload
descriptionNew Enrolment (Manual Verification Screen)

folder Card Operations

descriptionCard Operation
descriptionCard Management
descriptionCard Activation/Deactivation
descriptionPIN Counter Reset
descriptionNew PIN Generation
descriptionReplace Card
descriptionUpdate Mobile Number
descriptionRenewal Card
descriptionBlock / Unblock
descriptionAuthorization Enable / Disable
descriptionClose Card
descriptionMobile Number Update
descriptionRe-Carding Eligible Status
descriptionCard Cancel Requests
descriptionOther Operations

Home keyboard_arrow_right IDM Support Portal keyboard_arrow_right Issuance keyboard_arrow_right Search Customer

Search Customer

Operator can search the customer details based on Tracking Number or Account Number or Mobile Number and edit customer details.

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Batch Issuance Upload

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