Scan Image Tool if no device detected
If the Operator does not find the Scanner Device in the Select Source Dropdown list then he has to check below two scenarios.
- Operator has to check whether Scanner drivers installed or not, if not install, it will not detect the scanner devices and not display in Select source dropdown list.
- There might be connection related issue, in this case operator has to disconnect and connect the device.
- In both the above cases, operator has to refresh the page when install the scanner drivers or connect the device after performing the above actions.